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Privacy Policy

Last Updated: June 2026

CaterON (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you use our website, services, and associated automation platforms.

1. Information We Collect

We collect information necessary to deliver our services, qualify inbound accounts, and power your automated workflows. This includes:

  • Identity & Contact Data: Name, business name, business email address, and mobile phone number.

  • Operational Metrics: Estimated monthly catering volumes, business focus parameters, and internal platform usage preferences.

  • Technical Identifiers: IP addresses, browser types, device profiles, cookie data, and diagnostic performance metrics.

2. How We Collect Data

We collect information directly from you when you submit a web form, request a video walkthrough, interact with our configuration dashboards, or communicate with our support desk. Technical data is captured automatically via standard tracking nodes and analytics integrations.

3. Purpose of Processing and Automated Decision-Making (ADM)

We utilize your information to host, optimize, and customize your automated system architectures.

Automated Decision-Making Disclosure: CaterON builds and deploys computer software and automated algorithmic models to instantly parse inbound leads, calculate pricing estimates, and route customer notifications on your behalf. These automated workflows process contact data and operational parameters to optimize speed-to-lead execution.

We also use your data to distribute platform alerts, process financial transactions via secure merchant layers, and dispatch marketing communications where explicit consent has been provided.

4. Data Sharing and International Disclosures

We do not sell or lease your data. We share personal data only with trusted infrastructure providers vital to our software stack, including cloud hosting environments, customer relationship databases, and secure payment processing nodes. Some of these databases reside in cloud servers outside Australia (such as the United States). We ensure all sub-processors match structural Australian data security regulations.

5. Your Legal Rights

Under Australian privacy frameworks, you retain full rights to:

  • Request access to or correction of any personal records we maintain.

  • Request complete erasure or de-identification of your operational records.

  • Opt-out of any marketing or automated notification pipelines instantly via standard unsubscribe triggers.

For any privacy-related inquiries, data requests, or compliance complaints, contact our desk directly at info@cateron.com.au.